BenefitU has received the following message regarding the 10-1-2025 government shutdown. Please be advised that local offices will remain open but providing limited services.
During the shutdown, benefit payments should continue to be issued and new applications for benefits will continue to be processed. Additionally, please continue to report wages, submit any documentation regarding appeals, and meet any other SSA deadlines regarding information requests.
| Dear Colleague, Congress failed to reach an agreement on funding beginning October 1, 2025. As a result, the federal government is shut down until further notice. We recognize that your organization plays a critical role, and we want to provide you with information to help you guide the people you serve. We want you to know that during the federal government shutdown, payments to all people who currently receive Social Security benefits and Supplemental Security Income (SSI) will continue with no change in payment dates. Your clients will still receive their payments on time. To help manage their benefits and access important services, please encourage your clients to create an online my Social Security account at www.ssa.gov/myaccount/. With a personal my Social Security account, your clients can view benefit estimates, request a proof of income letter, apply for benefits, request a replacement Social Security card or Medicare card, and much more. It’s easy, convenient, and secure. Our local offices will remain open to the public but will provide reduced services. During this time, your clients can still: Apply for benefits Request an appeal Change their address or direct deposit information Report a death Verify or change their citizenship status Replace a lost or missing Social Security payment Obtain a critical payment Change a representative payee Make a change in their living arrangement or income (SSI recipients only) Obtain a new or replacement Social Security card Hearings offices remain open to conduct hearings before an Administrative Law Judge (ALJ). Please be aware that we may not be able to assist with all in-person service requests at this time. For example, we cannot provide proof of benefits letters, or update or correct earnings records. These in-person services will resume when the federal government is operating normally. When the shutdown ends, we will post updates on our official social media accounts, Facebook, X, LinkedIn, and Instagram. For more information on the government shutdown, visit www.ssa.gov/agency/shutdown. Please share this information widely within your networks. Sincerely, Nick Perrine Chief Communications Officer External.Relations@ssa.gov |